Selecting a Commercial Contractor
LaFerney Commercial Roofing strives to be the best possible contractor. We realize that your roof is an investment in both your building and your business. As part of our commitment to excellence and integrity, we follow the recommendations of the National Roofing Contractors Association (NRCA) for contractor selection. Below, we address how LaFerney meets each criteria set forth by the NRCA.
A permanent place of business
The NRCA suggests confirmation that the contractor is well-established with a permanent address, telephone number, tax identification number, and a business license. LaFerney’s corporate headquarters are in Kingsport, Tennessee. We may be reached at 800-633-3119. A copy of our business licenses, contractor licenses, and verification of insurance is available upon request.
Knowledge of roof systems
Within the past 10 years there has been a significant change in technology within the roofing industry. LaFerney’s team is well trained. LaFerney Commercial Roofing has over 36 years of experience and expertise. Our knowledgeable sales consultants can guide you to the best roofing system to meet your unique needs.
Affiliated with an industry organization
LaFerney Commercial Roofing is a member of the National Roofing Contractors Association and the Associated General Contractors of America.
Committed to education
The NRCA recommends selecting a contractor committed to safety and education. LaFerney is committed to safety, maintaining a strict safety policy. Please click here to learn more.
Insured and committed to safety
“Don’t hesitate to ask the roofing contractor for proof of insurance,” recommends the NRCA. LaFerney Commercial Roofing provides a copy of our insurance verification in every roofing proposal. LaFerney’s installation crews adhere to OSHA safety standards and will obtain any special safety training required by a customer’s facility.
Licensed and bonded
Depending on the state, contractors may be required to have special licensing or bonding. Your state department or professional regulation will have a list. LaFerney Commercial Roofing always meets licensing and bonding requirements. Our team secures special permits when necessary.
“A professional contractor will be able to supply you with current financial information, including assets, liabilities, and references from an auditing firm or financial institution, ” states the NRCA. LaFerney will present this information upon request.
Some material manufacturers require special training and approval to install the roofing system. LaFerney has been trained and approved by the manufacturer of every system we install.
Insist on a written proposal
The NRCA recommends customers insist on a written proposal which includes complete descriptions of the work and specifications, approximate start and completion dates, payment procedures, and any additional issues such as damage prevention and debris cleanup. LaFerney Commercial Roofing presents a formal proposal to each prospective customer outlining the full scope of work. We discuss any specific concerns in detail.
Warranties come in two basic categories, according to the NCRA: a contractor’s warranty and a manufacturer’s warranty. A contractor warranty covers workmanship. A manufacturer warranty covers materials. Certain things, such as ponding water, can void warranties. LaFerney Commercial Roofing offers one of the best warranties in the industry which includes a manufacturer warranty for both materials and workmanship along with our own No Fault Guarantee. Ponding water does not void this warranty. Copies of all warranties are included in each proposal.
Completed projects and references
“Look for a company with a proven track record that readily offers client references and a list of completed projects,” states the NRCA. LaFerney Commercial Roofing is proud of its roofing installations. These are featured on our website. References are also readily available.
Provisions for on-site supervision
The NRCA recommends asking contractors about project supervision and quality control. Operations managers from LaFerney Commercial Roofing contact customers prior to installation to explain the process and answer any questions. LaFerney also requires installations to be inspected to ensure compliance with the warranty.
A professional maintenance program
“Professional roofing contractors will offer periodic maintenance inspections throughout the year. These inspections will help ensure that your project complies with the standards specified in the warranty,” states the NRCA. LaFerney offers maintenance agreements in addition to repairs and all warranty requirements.
“Guidelines for selecting a commercial (low slope) roofing contractor.” National Roofing Contractors Association.NRCA, n.d. Web. 5 Feb 2013. http://www.nrca.net/consumer/low.asp&xgt;.